Complex Systems

A complex system that works is invariably found to have evolved from a simple system that worked. A complex system designed from scratch never works and cannot be patched up to make it work. You have to start over, beginning with a working simple system. Gall’s...
Where Innovation Labs Fail: The Handoff – Neo Innovation

Where Innovation Labs Fail: The Handoff – Neo Innovation

The handoff is the break point for the broad success of innovation lab projects. It’s part of the reason Nordstrom shut their famous lab down and absorbed the staff into the broader IT organization. There are other ways to deal with the challenge — spin off the labs...
Rethinking Design Thinking — Fahrenheit 212 — Medium

Rethinking Design Thinking — Fahrenheit 212 — Medium

When the consumer solution is the only big issue on the table, Design Thinking can deliver in spades. But those cases are increasingly rare. Innovation has become, in nearly every case, a two-problem game: in addition to the consumer challenge, the increasingly...
Why Self-Driving Cars Must Be Programmed to Kill 

Why Self-Driving Cars Must Be Programmed to Kill 

Self-driving cars are already cruising the streets. But before they can become widespread, carmakers must solve an impossible ethical dilemma of algorithmic morality. Source: Why Self-Driving Cars Must Be Programmed to Kill | MIT Technology...